WHAT IS REMAPPING? Most modern vehicles contain an ECU (or Engine Control Unit) that is effectively a small computer which controls how the engine works. Remapping is the modification of the manufactures default software on an ECU.

YES!

If for any reason you need to return your vehicle's ECU back to it's standard settings, our remapping process is fully reversable. So if you want to change between Eco and performance settings, you can do this at any time.

INSURANCE BENEFITS DURING AND AFTER VEHICLE TUNING WITH VIEZU TECHNOLOGIES: WHAT DOES THIS MEAN FOR YOU?

In simple terms you have complete peace of mind where Viezu tuning is concerned. As an ISO 9001:2015 registered organisation, we track the quality of our work, complaints and issues. This means that in the highly unlikely event you experience a concern directly attributed to one of our remaps, we have a robust, transparent and independent process to help.

The process is straightforward. The remap or tuning device is inspected and reviewed for any previous quality concerns. Our team will also inspect the vehicle and any concerns raised by the customer. An independent assessment of the vehicle may also be necessary and this will be carried out by a suitably qualified independent inspection engineer (for example IAEA) to impartially determine the root cause of the fault.

Viezu stands apart from other ECU tuning providers as our insurance is independently underwritten and covers all the file writing and tuning services we provide.

We are independently audited by the British Standards Institute to ensure we continue to meet the quality standards expected of us.

Products and services offered by VIP Design, Paramount Performance Ltd and Viezu Technologies Ltd are covered under our guarantee when used correctly in legal public highway use. Specifically, we can’t support, or warrant vehicles, products or services used in motorsport, track-day, competition, off-road or rally conditions. Vehicle owners who undertake such practices must accept all implication of extreme vehicle use.

Feel free to ask for a copy of our insurance and quality policies at any time – terms and conditions apply. Consequential losses are not covered; if you would like further information on our quality process or insurance please e-mail us at info@viezu.com and we will be happy to assist.

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